Customer Portal Log in

We recommend all fur kids to have a spa service in our Salon before pick up. Most fur kids have so much fun, but can get a little dirty during boarding.

Our accommodations are all tile or coated concreate flooring so they an easily be cleaned and kept sanitary.

Some fur babies will walk through urine or poop in-between cleaning times (4 to 5 times each day all our accommodations are cleaned)

If you want to come home to a fresh and clean pet, all ready for some snuggle time, please book a bath or haircut/bath appointment before their departure.

Check here for any news about the resort. New projects happening around the resort and special hours.

You can find our posted holidays/deposits here:
Holiday hours

New Luxurious Boujee Mani/Pedi:

Includes:
*Deep cleaning Paw Fizz soak with tea tree oil
*Guava Hydrating Butter Balm with paw massage
*Grapeseed Oil Paw Revitalizing finishing spray
*Nail grinding

(add pawdicure color for just $15)

NEW ACTIVITY

This problem-solving game features sliding pieces and nooks where we can hide small treats or kibble, providing an interactive puzzle for your pup to solve, keeping them engaged and amused.

Customer Portal:

Make sure to log in to our new customer portal! This allows you to access your pet's profile, upload photos and vaccine records, make boarding reservations and spa appointments, and so much more!

If you have booked with us before, you already have an account in the new system.
You'll just need to reset your password.
Call or text us if you have any issues, and we are help

See step - by - step established customer first time log in instructions.

Click on the picture to link to the new portal

New resort projects:

We are beginning construction on additional park runs for the resort. More fun and games for our guest during their stays in our new spacious and anti-climb park runs.

We are closed to the public on all Tuesdays. You can find our holiday or special hours by clicking on the picture below:

Welcome to the resort where you can relax under the palm fronds and enjoy the scenery! We got new front doors and are making some changes to our lobby! Check out our beach vibes with our new doors and lobby décor!

If we have already set
you up in the portal, but
you're logging in for the
first time, select
Reset Password.

You will then be prompted
to input your email or
phone number attached
to your account. When you
select Send Reset Link
you will receive an email or
text with the password reset link.

Once you receive the
text or email you can
select the Set Password
link.

After selecting the link,
you will be navigated
to the Password Reset
page where you can
create your password.

After creating your
password you will
automatically be
logged into the
Customer Portal!

Business Hours:

Monday - Friday 9am - 5:45pm
(Closed weekday Noon - 2pm & All Tuesdays)

Saturday 9am - 3:45pm

Sunday 6pm - 6:45pm

We ask that all pet parents make sure they arrive at least 15 mins prior to our closing time for drop off and pick up.

This will allow us time to get your fur baby checked in and settled prior to closing.

Any drop offs later than the 15 min window could incur a $15 charge because the last minute drop offs cause our dedicated staff to have to set your baby up after closing.

Any drop offs or pick ups that occur after closing will incur a $5 per min charge.

Monday - Friday 9am - 5:45pm(Closed weekday Noon - 2pm & All Tuesdays)

Saturday 9am - 3:45pm

Sunday 6pm - 6:45pm

Monday - Friday 9am - 5:45pm
(Closed weekday Noon - 2pm & All Tuesdays)