If you are a NEW grooming client, please go to this link and fill out the New Grooming Client Contact Form. In arrival and departure date, put the same date or date range you are requesting grooming. Add in the comments section that you are requesting grooming for a new fur kid to us. We will call or text you as soon as your fur kid is ready for pick up. Our groomer usually starts calling around 430 -5pm on weekdays and 330pm on Saturdays, but we can not guarantee this. Weekdays we close at 6pm, Saturdays we close at 4pm. Please refrain from calling to ask if your pet is ready. This only slows down our grooming and may add additional charges to your grooming bill as our groomer has to stop grooming to tell you she will call as soon as your baby is ready.
All Veterinary records must show DUE DATES for required vaccinations, and be sent 24 - 48 hours PRIOR to your pet's arrival. Those can be emailed to staff@indianshoalspetresort.com or a full page picture texted to our main number, 770.995.9123. We will let you know as soon as we receive those records and can then prepare for your baby's arrival. We do not accept faxes or shot records that do not have a clearly printed due date for your pet's next vaccine. Please be mindful of this when choosing your pet's Veterinary care. All Veterinary records must show DUE DATES for required vaccinations, and be sent 48 - 72 hours PRIOR to your pet's arrival. Dogs - DHLPP, Rabies, & Bordetella Cats- FVRCP and Rabies (No Leukemia required for grooming only) Those can be emailed to staff@indianshoalspetresort.com or a full page picture texted to our main number, 770.995.9123. We will let you know as soon as we receive those records and can then prepare for your baby's arrival. Without these records received, you may lose your reservation and forfeit your deposit. We do not accept faxes or shot records that do not have a clearly printed due date for your pet's next vaccine. Please be mindful of this when choosing your pet's Veterinary care. We ask that all pet parents make sure they drop off in our grooming arrival window and arrive at least 15 mins prior to our closing time for pick up. Any drop offs later than 930am could incur a $15 charge or the grooming appointment to be canceled. Any drop offs or pick ups that occur after closing will incur a $5 per minute charge.
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Business Hours: |
Monday - Friday 9am - 6pm
(Closed weekday Noon - 2pm)
Closed All Tuesdays
We are closed to the public on Tuesdays.
Saturday 9am - 4pm
Sunday 6pm -7pm
We ask that all pet parents make sure they arrive at least 15 mins prior to our closing time for drop off and pick up.
This will allow us time to get your fur baby checked in and settled prior to closing.
Any drop offs later than the 15 min window could incur a $15 charge because the last minute drop offs cause our dedicated staff to have to set your baby up after closing.
Any drop offs or pick ups that occur after closing will incur a $5 per min charge.