If you are a NEW grooming client, please go to this link to log in and book a spa day appointment request: http://www.indianshoalspetresort.com/grooming-services/ Click this link for grooming pricing and available add on Luxury services. Our Owners and Staff work diligently and wholeheartedly to provide our guests and their parents with the best possible love and care for their fur kids. We understand getting on the road for vacation or an unexpected trip can be stressful, but please know that we will always do our best for you and your fur baby. Please show kindness and respect to our loving and attentive staff. Rudeness, foul language, or abuse will not be tolerated. This is a relationship we build with you and your pet. We ask that the relationship be mutual and respectful. ** The resort will be closed from January 28th - February 7th We will respond to any ** **ALL starred fields must be completed to submit a request** This page will only remain working for a few weeks as we transition to the new customer portal. Please make sure to log in with the email/phone number we have on file for you, then click "reset password" if logging in for the first time on the Gingr customer portal. Link below:
There are links to our rates, activities & pricing and grooming services above in the navigation buttons We will call or text you as soon as your fur kid is ready for pick up. Our groomer usually starts calling around 430 -5pm on weekdays and 330pm on Saturdays, but we can not guarantee this. Weekdays we close at 6pm, Saturdays we close at 4pm. Please refrain from calling to ask if your pet is ready. This only slows down our grooming and may add additional charges to your grooming bill as our groomer has to stop grooming to tell you she will call as soon as your baby is ready.
All Veterinary records must show DUE DATES for required vaccinations, and be sent 24 - 48 hours PRIOR to your pet's arrival. Those can be emailed to staff@indianshoalspetresort.com or a full page picture texted to our main number, 770.995.9123. We will let you know as soon as we receive those records and can then prepare for your baby's arrival. We do not accept faxes or shot records that do not have a clearly printed due date for your pet's next vaccine. Please be mindful of this when choosing your pet's Veterinary care. All Veterinary records must show DUE DATES for required vaccinations, and be sent 48 - 72 hours PRIOR to your pet's arrival. Dogs - DHLPP(with Lepto), Rabies, & Bordetella Cats- FVRCP and Rabies (No Leukemia required for grooming only) Those can be emailed to staff@indianshoalspetresort.com or a full page picture texted to our main number, 770.995.9123. We will let you know as soon as we receive those records and can then prepare for your baby's arrival. Without these records received, you may lose your reservation and forfeit your deposit. We do not accept faxes or shot records that do not have a clearly printed due date for your pet's next vaccine. Please be mindful of this when choosing your pet's Veterinary care. We ask that all pet parents make sure they drop off in our grooming arrival window and arrive at least 15 mins prior to our closing time for pick up. Any drop offs later than 930am could incur a $15 charge or the grooming appointment to be canceled. Any drop offs or pick ups that occur after closing will incur a $5 per minute charge. | ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()
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Business Hours: |
Monday - Friday 9am - 5:45pm
(Closed weekday Noon - 2pm & All Tuesdays)
Saturday 9am - 3:45pm
Sunday 6pm - 6:45pm
We ask that all pet parents make sure they arrive at least 15 mins prior to our closing time for drop off and pick up.
This will allow us time to get your fur baby checked in and settled prior to closing.
Any drop offs later than the 15 min window could incur a $15 charge because the last minute drop offs cause our dedicated staff to have to set your baby up after closing.
Any drop offs or pick ups that occur after closing will incur a $5 per min charge.